The last couple of months have been both life changing and scary for many people all around the world. Here at HiMama, we always strive to best support our customers and do the best we can to help get you back on your feet while flattening the curve.
That’s why we put together a customer care kit to help centers navigate through these changes. This kit is a collection of resources, product guides, and solutions that you can easily adopt in your center.
Understanding your local guidelines – learn how to break down and implement your local guidelines.
Reopening your center checklist – this section includes how to prepare your teachers, families, and children for coming back to the center and the road ahead.
Reviewing your finances – given all of the changes how to look at your center’s finances, establish a budget, and more.
Contactless check-in – how to implement and manage contactless check-in at your center seamlessly.
Temperature checks and health checks – how to digitaly capture, report and communicate temperature checks and health checks.
Parent Surveys – how to build and send parent surveys to your families.
Contactless Invoicing & Payments – how to transition your billing to a contactless solution.
Contact tracing – how to implement contact tracing at your center.
Cleaning calendar – how to use our calendar feature to facilitate clearing calendars for your center
Remote learning and classroom programming – how to run remote programming in tandem with in class learning to ensure that learning still happens for kiddos at home.
Like always, we are here to help you so please do not hesitate if you have any questions to reach out to the fantastic people we have on our support team. We truly hope you find value in our kit.